INFORMATION / SUPPORT

Here to help.

FocusKey is in private iPhone testing. Tell us what happened and we’ll help you get back to your intended setup.

Screen Time access

During setup, allow the Family Controls request from iOS and choose the apps, categories, or supported websites for a profile. If access is off later, use the request button in FocusKey Settings. iOS Settings remains the place to manage this permission.

Pairing a card

Use a writable NTAG213, NTAG215, or NTAG216 card. Hold the top of your iPhone near the card during the write scan, then present that same card for the confirmation scan. A card near metal may need an on-metal or ferrite-backed design. If writing may have succeeded before an error, choose “Already written? Verify this key” to scan it without overwriting.

A scan does not work

Move the top edge of the iPhone slowly across the card, remove a thick case if needed, and try again. If the card is read-only, unsupported, or too small, use another compatible writable card. A different or removed card cannot end a session.

Ending focus or losing a card

Open FocusKey and scan any key paired with that iPhone to end manual focus or an active schedule early. If every key is lost, use the confirmed “Lost your key?” recovery in Settings. It clears FocusKey’s restrictions on that phone and requires a freshly written and verified key for future sessions.

Availability

FocusKey is currently in private iPhone testing. Public availability and pricing have not been announced. To ask about early access, send us an email.

Read the privacy policy.